Returns/Refunds will be issued at the discretion of Granny Annies.
If an item is unsatisfactory, a written explanation via email is needed before the item may be considered for a refund. Refunds and exchanges are granted on a case-by-case basis.
All enquiries can be submitted to shop@grannyannies.co.nz
We are unable to accept a return if you've simply changed your mind or no longer want the item.