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Delivery Information

New Zealand Delivery

Shipping will be paid for by the buyer for the amount agreed upon by Granny Annies, at the time of purchase.

Exact shipping rates will be presented at the checkout, based upon the items you order and your delivery address. All packages are shipped using NZ Post.

Please allow up to 7 working days for your package to arrive before contacting us. Although we strive to have your goodies arrive in 1-3 working days with public holidays and weekends this can take longer depending on the shipping option and payment option you choose.

If you require track and trace for your order, please select that option on the checkout and once your order is dispatched  we will email you a track and trace number. Please contact us if you have any questions about the delivery of your order or if you don't receive your track and trace number.

Granny Annies will not be held responsible if an item is damaged during shipping.

Regrettably, neither Granny Annies or NZ Post are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend putting a comment not to leave without a signature.

We highly recommend having your parcel sent to a workplace address or similar location where someone will be present to receive your order.

We are unable to ship to P O Boxes, if you have given us a PO box number in error we will contact you to obtain a physical address and this may cause a delay with the delivery time of your order.

Minimum Delivery Fee Within New Zealand

There is a minumum postage and pakaging fee of NZ$4.50 for orders delivered to New Zealand addresses.

International Delivery

All International orders are shipped with NZ Post. Prices will vary depending on the weight of your products and your location. Please contact us with your order and location so we can give you a close estimate before you order. Please allow 10 to 25 days for delivery of goods. Parcel tracking is NOT offered by NZ Post on International shipping. We are unable to ship bottles or cans internationally.

Minimum Delivery Fee to Australia

There is a minimum postage and packaging fee of NZ$8.50 for orders delivered to Australian addresses.

Minimum Delivery Fee to Rest of World

There is a minimum postage and packaging fee of NZ$19.50 for orders delivered to all other countries around the world.

Questions about delivery?

Please feel free to contact us about delivery before you place your order if you have any special requirements or for bulk orders.